Mastering IT Crisis Communications
Clear communications during a crisis is something that emergency planners and first responders live with every day. They expend much effort planning contingencies, working out worst-case scenarios and ensuring that they can clearly establish their ability to coordinate. IT professionals rarely do this — but it’s clear that they should.
In this webinar you’ll learn:
- How to develop communications plans and channels.
- Best practices for improved visibility — especially shared visibility.
- Tips to eliminate information silos caused by loosely coupled, discrete tools.
- How to minimize redundant efforts that impact issue resolution.